Remote Billing Coordinator [United States]

 

360 Orthodontics is looking for an experienced Billing Coordinator to join our corporate team! Amazing opportunity for growth in our expanding company.

This position is a remote role out of Texas only.

We Value Team Members Who:

• Show up consistently and on-time
• Have a supportive, team-player attitude
• Possess a strong attention-to-detail and work efficiently
• Adapt well to a fast-paced environment

Some Benefits We Offer:

• Paid sick leave and 401k plan for eligible employees
• Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment
• We will provide training on our practice management software, computer systems, and other tools
• 360 Bonus Program

Job Responsibilities:

Balance

• Handle all types of payments: paid-in-full, partial, early, late
• Charge patients for additional orthodontic services and products not listed in their contract
• Process additional fees: appointment no show, late fee, etc
• Process manual payments: remove recurring or send request

Payment Plan

• Review plan, call patients, collect payments, and schedule appointment
• Reconstruct ledger based on agreement

Past due

• Call patients to collect payments
• Ensure proper alerts are placed

Early Term & Patient Office Transfers

• Communicate with Office Manager to process calculations
• Adjust ledger if necessary and review agreement between Office Manager and patient
• Process any necessary refunds, submit requests, verify information, and dollar amount
• Review account, place in inactive status, and make comments

Referral Program

• Review patients’ eligibility for referral program and submit requests for approval

Direct Requests:

• Understand how to prioritize direct requests from Headquarters, Office Managers, Front Desk and Patient Coordinators
• Process all requests in a timely manner

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid sick time

Schedule:

• Monday to Friday

Application Question(s):

• Are you available to work Monday- Friday 9am-5pm PST

Education:

• High school or equivalent (Required)

Experience:

• Medical billing: 1 year (Preferred)
• Google Suite: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: Remote

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