Executive Service
Business Analyst
Department of General Services
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Real Estate Asset Management (STREAM)Nashville, TN
Monthly Salary Range: $59,700.00 - $74,604.00
Posting Closes: 07/12/2023
Flexible Work Schedule
Who we are and what we do:
The Department of General Services makes Tennessee State Government work! Literally. State troopers, and social workers, are a few State employees who couldn’t do their jobs without the vehicles we purchase and maintain. The Department of Transportation relies on us to purchase salt to treat icy roads. When you visit the State Capitol or other State buildings across Tennessee, our department has had a hand in it. We are responsible for operating, managing, and maintaining real estate assets owned by the State. Even the governor relies on our team to document his appearances and various State events through photography.
Selected as one of the Tennessean’s Top Workplaces in 2020, 2021, and 2022, the Department of General Services¿ mission is to serve as a trusted partner to deliver mission-focused general services to support Tennessee State government. Our vision is to create a culture of excellence that produces consistent strategic and innovative support solutions for our State. We do this with a commitment to four core values: thorough, engaged, accountable, and motivated.
Commissioner Christi Branscom leads this incredible team of hard-working professionals. Check out the link at the end of this post to hear what she has to say about working for the Department of General Services.
As the Business Analyst (Archibus Administrator), you will be responsible for the day-to-day administration of the Archibus system, including end-user management and training. You will also assist with the development of reports, dashboards, and process workflows based on current and future business practices. The right person for this position will have strong communication skills, experience with Archibus or similar industry-integrated workplace management systems (IWMS), and a good knowledge of the software development lifecycle.
This position is a part of the Business Operations group and reports to the Senior Business Analyst. The position has a flexible work schedule with your first month in the office. The monthly starting salary is $4,975 to $6,217. The State of Tennessee offers competitive benefits that include flexible remote work schedules; health, dental, vision, and life insurance; tuition assistance; retirement plans; employee discounts for personal purchases; free downtown parking; better-than-average sick and annual leave; plus, State holidays. More information regarding benefits can be found at www.tn.gov/hr/employees1/benefits.html.
Key Responsibilities:
Monitor day-to-day system performance and data management
Provide end-user support
Work with third-party vendors
Develop and maintain training documentation, including how-to guides
Interview stakeholders to document business practice requirements and needs
Serve as the liaison between the Business and IT department
Build views, reports, and dashboards for various stakeholder levels
Participate in the development and ongoing maintenance of process workflows
Proficient in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
A bachelor's degree in computer science or information technology or related experience
Two years of IWMS software experience
Excellent interpersonal skills and demonstrated ability to interact effectively with all levels of stakeholders on a team
Exceptional organizational skills and ability to prioritize multiple tasks to meet established deadlines
Required Experience:
Team-oriented, intrinsically motivated individual having the ability to use independent judgment and initiative to troubleshoot problems and develop creative solutions
A proficient knowledge of SQL
An understanding of database design and how tables are joined
Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.
