Front Office Employee | Fulltime | NH Collection Eindhoven Centre [Netherlands]


 

With its perfect location in the heart of Eindhoven, NH Collection Eindhoven Center is the only 5-star hotel in Brabant. We welcome both business travelers and tourists for an unforgettable experience where they enjoy the typical Brabant hospitality and conviviality like no other. Our restaurant VANE provides the winning combination of a gastronomic restaurant, an outstanding cocktail bar with terrace and a unique location for the perfect breakfast with a stunning view over the city of lights.

Our hotel offers a dynamic working atmosphere with plenty of opportunities for self-development. Our team is young-minded, enthusiastic, professional and motivated, and we always work together to offer our guests an extraordinary experience. Are you up for the challenge?

"NH Collection Eindhoven offers me a safe haven, the perfect working atmosphere and challenging work in order for me to start each shift with a smile" – Max, Day/Night Receptionist

What's in it for you?

  • A year-end bonus for every employee with a maximum of 100% of your monthly gross salary;
  • To show you how happy we are with you as our colleague, we give you a Signing bonus after your first 3 months of € 250,- gross and a second Signing Bonus after 12 months of € 500,-gross;
  • Refer-a-friend bonus of € 500,- gross;
  • Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
  • Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
  • Discounts up to 25% for your friends & family;
  • Discounts in all kinds of (web) shops;
  • Stay fit with our Company Fitness, Bicycle- and Sport Plan;
  • From short (training) courses to internal trainings, NH University is your internal training institute. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
  • Salary scale 5 Horeca CLA. Depending on your experience this is usually between €2.012 – €2.474 gross per month (based on a fulltime contract);
  • A new family.

What's in it for us?

  • Your goal is to give every guest an "Extraordinary" experience;
  • You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
  • You know how to prioritize and keep your cool during busy moments;
  • You are a 'Natural Host'. Experience and a relevant education are useful, but is not the most important for us;
  • You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
  • You are interested in computers and enjoy learning new systems.

A day in the life of a Day/Night Receptionist
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!

Are you the one we are looking for? !


 

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