Marketing & Provider Relations [United States]


 
We are large Imaging group, with 26 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.

We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.

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In the position you will:

  • Identify and resolve service issues relating to referring physicians, their staff and patients.
  • Provide turnkey services to referring physician offices by acting as liaison between operations management
  • Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
  • Keep sales, operations and radiologists updated on account issues and resolution (status)
  • Maintain special assignment accounts as directed by Operations

You will assist the VP of Business Development to coordinate effective office visits.

The purpose of these visits will be to:

  • Educate referring and new offices on enhancements, new studies, and advances - essentially target market
  • Increase referral percentages/volume and word of mouth
  • Increase referral percentages/volume from currently non-referring offices
  • Maintain image in the community as cutting-edge experts
  • Bring our level of service to the offices
  • Effectively manage territory

The right candidate must have:

  • Strong written and verbal communications skills
  • Professional customer service skills
  • Good overall clerical skills
  • Must be detail oriented and organized
  • Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
  • Should posses current California driver's license and good driving record

Qualifications:
  • Preferred 1 year experience in healthcare
  • Knowledge of preparing, and interpreting spreadsheets and reports
  • Managed care contracting experience is highly desirable
  • Good selling skills is highly desirable
  • Bilingual is a PLUS!

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