Administrative Assistant II - Convention Services - Mandalay Bay [United States]


 

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.

POSITION SUMMARY:

The primary responsibility of the Administrative Assistant II is to provide administrative and clerical support to the department. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

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    Provide guidance on work related duties to less experienced Admin Support.

  • Greet all visitors and callers and address their needs, answer multi-line phone systems and direct calls to the appropriate staff/department, respond to all general e-mail correspondence from guests and staff.

  • Schedule conference calls and meetings for office staff.

  • Coordinate pick-up, shipping, and storage of product; monitor, move and adjust storage areas as needed according to shipping requirements.

  • Keep inventory stocked and sorted, ensuring items are easy to find when needed.

  • Compile, copy, sort, file, and scan department documents, prepare departmental reports and maintain databases as needed, and perform a variety of administrative tasks.

  • Maintain all office equipment as needed and coordinate repairs.

  • Work closely with the functional department groups as necessary

  • Prepare purchase orders for all goods and services purchased by the department.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Able to effectively communicate in English, in both written and verbal forms.

  • Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.

  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent.

  • One (1) year related experience in a similar position, or equivalent education and experience.

  • Work varied shifts, including weekends and holidays.

PREFERRED:

  • Bachelor’s degree in a related field

  • Two (2) years of administrative experience

  • Experience working in a similar resort setting.

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