Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, rooms, meeting rooms, common areas, fitness center, and all related equipment, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Perform, administer, and document preventive maintenance programs as instructed.
- Respond to emergency situations on short notice.
- Position requires being on call 24/7.
- Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file work orders as required.
- Responsible for safety and security of flammable and other maintenance items.
- Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts.
- Responsible for walking entire property regularly, identifying any maintenance or cleanliness items that might need to be addressed.
- Obtains pricing and bids or develops cost estimates as directed.
- Maintains working spaces in safe and clean condition.
- Paints and makes minor repairs.
- Monitors parking lot lights and exterior signs.
- Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas
- Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
- Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry
- Conduct inspections for preventive maintenance needs
- Record and report completed repairs and items that require further attention
- Responsible for upkeep of fitness center and equipment.
- Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.)
Works directly with the General Manager to identify and accomplish all technical and/or skilled related projects within the hotel including but not limited to the following:
- Perform HVAC spring and winter inspections.
- Assist in HVAC unit repair projects.
- Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)
- With GM, implement and manage hotel key control.
- Repairs carpet and tile floor.
- Minor roof repairs, painting projects, and exterior projects.
- With GM, identify skills needed for different projects and train technical people at property.
- Perform, administer and document preventative maintenance schedule.
- Maintain proper records utilizing the computer system.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Assists other departments with moving furniture and unloading and storing supplies.
- Maintains and services pool and spa areas including testing and recording as stated by State and City regulations.
- Willingness and ability to train new associates.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- Support team members to ensure the team’s entire workload is completed daily.
- Perform maintenance requests.
- Setup and keep updated all maintenance-related documentation logs for QA Audit.
- Practice and comply with safety standards at all times.
- Know all hotel emergency procedures.
- Perform other duties as required.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $12.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- On call
Work Location: In person
